Privacy Policy


This privacy policy sets out how The Old Oak Inn Arlington uses and protects any information that you give us when you use this website.

The Old Oak Inn Arlington is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Old Oak Inn Arlington may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.

What we collect

The Old Oak Inn Arlington collects the following information only when you make an enquiry or contact us via any of our website forms:

Name, email address and phone number.

What we do with the information we gather

We require the above information to ensure you receive a prompt and correctly directed reply to your enquiry.

We do not pass any personal information to any other third party for any reason.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third-party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides.

Our website does use a cookie to keep track of your browsing session to help identify you and your shopping basket, no personal information is stored in this cookie.

Disabling cookies on your internet browser will stop GA and ourselves from tracking any part of your visit to pages within this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

To provide you with the services you have requested;

To comply with other law, including for the period demanded by our tax authorities;

To support a claim or defence in court.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties.

If you believe that any information we are holding on you is incorrect or incomplete, please write to, phone or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may request details of the personal information we hold about you at any time, we reserve the right to charge for this request if it is deemed an excessive request.

If you would like a copy of the information held on you please write to

The Old Oak Inn Arlington, Caneheath, Arlington, East Sussex, BN26 6SJ

Tel: 01323 482072

Compliance with the law

Our privacy policy has been compiled so as to comply with the law in the UK. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have authorised access to such systems and are required to keep the information confidential. The Old Oak Inn Arlington cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Additionally, while we have implemented security measures to help prevent any unauthorised access or disclosure of your information, we cannot assure or guarantee that the information we collect will never be accessed by unauthorised individuals or disclosed in a manner that is inconsistent with this privacy policy.